04 July 2009

AGCO signs global service parts deal

Published:: 07 December 2007
Channel:: Services

AGCO Corporation whose well-known equipment brand names include Massey Ferguson, Challenger, Valtra, and Fendt, has selected Servigistics to plan the company’s service parts globally and to optimise prices in individual markets globally.

With hundreds of millions in global service parts inventory and two million planned SKU’s, AGCO will utilise the Servigistics operation to offer dealers competitive prices, enhance customer service, and drive efficiencies across the service parts chain. AGCO went with the Servigistics solution, which will be integrated to SAP, based on its robust functionality and ability to deliver high value to similar, global market-leading companies.

‘AGCO is devoted to providing our customers with world-class service,’ said Bruce Plagman, VP, global parts division, AGCO. ‘With Servigistics, we are investing in the capabilities required to sustain high customer satisfaction.’

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