29 July 2014

Guest Columnists 

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A job well done
It’s a classic business mantra: The customer is king. But are enough businesses, expecially B2B, taking it seriously enough? Damian Pike, vice president, innovation at DHL Supply Chain on why customer satisfaction should be a key target...

Taut supply chains can often snap
Keeping the production line moving is a constant pressure for automotive supply chains ...

Myths of supply chain collaboration
Time to talk about what does work - and what does not - in collaboration ...

Supply chain risks: act now
Brian J O’Connor is an international consultant working in extended supply chains in America and China....

Time to transform the supply chain
Data transformation streamlines the information supply chain to cut costs. ...

Time to optimise the whole
A small investment now can bring a significant return on investment in less than a year, says Les Brookes ...

Green myths v real benefits
What constitutes sustainability will always be a contentious issue, but when we think about supply chains, it must be simple - "sustainable" must mean "resilient " while remaining to be about giving the downstream customer what they want. ...

Time for a new approach
The third party logistics industry is in a difficult place. Despite efforts to differentiate themselves with customers, they are still seen as commodity suppliers by many customers and margins are thin, typically around one per cent for a haulier. While...

What makes a winning chain?
Successful companies have a certain set of characteristics which are responsible for their winning supply chains. There is a common pattern among the top performing companies regardless of the industry in which they operate their core business. Our...

Matching makes invoice heaven
Why intelligent matching is key to gaining control of payment cycles - and saving cash throughout capturing early settlement discounts. ...

Fulfilling your destiny
Multi-channel retailing has become a way of life, and it is an essential customer offering for store retailers. One third (18 million) of all UK consumers have purchased online. More and more retailers are online, even in those retail sectors where the...

Managing at the speed of reality
What's in store for supply chain and retail management professionals in the decade ahead? Prediction is very difficult, yet it is certain that the retail industry will continue to be among the most challenging and competitive sectors. This complexity...

The China syndrome
It might be an uphill struggle, but there are opportunities; you have to be prepared, smart - and agile ...

Paper tigers in the supply chain
Supply chain mobility means removing the paper chain ...

Skills at a premium
Do European companies have the supply chain capabilities to meet global challenges? ...

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