20 June 2013

Penelope Ody

Penelope Ody is a retail specialist

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Moving the goalposts
As the lines between in-store and online blur, are retail supply chain priorities shifting from regular replenishment to delivering to order with “keeping the shelves filled” no longer considered a necessity?...
Published: 01 April 2013

Dictating demand
In an omni-channel world supply chain management needs to embrace more than just products, deliveries and the internet ...
Published: 07 March 2013

Managing collection
With ‘click and collect’ now described as ‘mandatory’ by many e-commerce experts the implications for retail supply chains are significant and far-reaching – how will they cope with the challenges? ...
Published: 01 March 2013

Lost in the post
GLIT – goods lost in transit – is an increasing problem as online shopping grows and less than honest customers find it can be an almost foolproof way for acquiring a few extras. What can retailers and carriers do? ...
Published: 01 March 2013

Putting logistics into reverse
Like all distance selling, online retailing involves a great many returns and customers are already opting for easier ways to send back unwanted good ...
Published: 01 February 2013

Added value for changing times
The growth of multi-channel operations is transforming the way UK retailers do business – and that includes supply chain operations and opportunities for logistics providers ...
Published: 26 April 2012

Hastening too slowly?
Major supply chain IT projects can deliver significant benefits, but when things go wrong the penalties of failure soon hit the headlines – and the bottom line ...
Published: 25 April 2012

Meeting demanding demand
Retailing has always been a dynamic industry but with customers demanding ever more rapid retail there will be plenty of supply chain challenges in 2012 ...
Published: 04 January 2012

Managing expectations
Consumers may want home deliveries at times to suit themselves but cost considerations will always limit the options so are there other ways of keeping them happy? ...
Published: 01 October 2011

Managing virtual stock
With the high street stagnating, what retail growth there is, is largely online and involves increasingly challenging stock management and logistics options. ...
Published: 01 September 2011

Time to start running
The Olympics may be 16 months away, but already the logistics of keeping shelves filled and deliveries on schedule to satisfy the ten million expected visitors is starting to cause headaches. ...
Published: 01 April 2011

Embracing new ideas
Thanks to changing technology, concepts that were once regarded as innovative, high risk, too complex or simply too expensive are rapidly becoming standard - and that applies both to IT and logistics services. ...
Published: 01 February 2011

Who calls the customer-centric tune?
With retail buying power concentrated in ever fewer hands - especially in the grocery sector - CPG suppliers must conform to their various customers' supply chain processes. ...
Published: 01 December 2010

Time to invest?
Research in IT retail priorities suggest that many supply chain systems are due for an upgrade - and vendors are eager for sales. ...
Published: 01 October 2010

Tooled up to optimise
The economy may be improving, albeit slowly, but will "lean and mean" remain the order of the day? ...
Published: 31 August 2010

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