24 April 2014

Penelope Ody 

Penelope Ody is a retail specialist
Page 1 of 5

Tackling the merry-go-round
Online sales may be booming but so are the returns. With e-commerce now accounting for almost 20 per cent of UK non-food sales, reducing the returns rate – especially in the fashion sector – will be vital to maintain margins...

Planning for an end-to-end service
Christmas is coming and the geese are getting fat – but will they be delivered on time? Or shall we see retailers taking matters into their own hands? ...

Integrating the options
As retail channels proliferate and customers expect instant and accurate information about orders and availability, supply chain systems have moved into pole position enabling many of tomorrow’s ‘must-have’ attributes ...

Counting the cost
As retail chains write down their store assets and high streets atrophy, home delivery becomes increasingly important in the over-all “cost to serve”. Is the model sustainable or will something have to change?...

Moving the goalposts
As the lines between in-store and online blur, are retail supply chain priorities shifting from regular replenishment to delivering to order with “keeping the shelves filled” no longer considered a necessity?...

Dictating demand
In an omni-channel world supply chain management needs to embrace more than just products, deliveries and the internet ...

Managing collection
With ‘click and collect’ now described as ‘mandatory’ by many e-commerce experts the implications for retail supply chains are significant and far-reaching – how will they cope with the challenges? ...

Lost in the post
GLIT – goods lost in transit – is an increasing problem as online shopping grows and less than honest customers find it can be an almost foolproof way for acquiring a few extras. What can retailers and carriers do? ...

Putting logistics into reverse
Like all distance selling, online retailing involves a great many returns and customers are already opting for easier ways to send back unwanted good ...

Added value for changing times
The growth of multi-channel operations is transforming the way UK retailers do business – and that includes supply chain operations and opportunities for logistics providers ...

Hastening too slowly?
Major supply chain IT projects can deliver significant benefits, but when things go wrong the penalties of failure soon hit the headlines – and the bottom line ...

Meeting demanding demand
Retailing has always been a dynamic industry but with customers demanding ever more rapid retail there will be plenty of supply chain challenges in 2012 ...

Managing expectations
Consumers may want home deliveries at times to suit themselves but cost considerations will always limit the options so are there other ways of keeping them happy? ...

Managing virtual stock
With the high street stagnating, what retail growth there is, is largely online and involves increasingly challenging stock management and logistics options. ...

Time to start running
The Olympics may be 16 months away, but already the logistics of keeping shelves filled and deliveries on schedule to satisfy the ten million expected visitors is starting to cause headaches. ...

Page 1 of 5

User Account Logon Form

Quick Search Form

Advanced Search

Adverts