09 February 2010

Penelope Ody 

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Deliveries of delight
Online shopping is growing - but when will home delivery services bring customer satisfaction? ...

Seeking solutions
An expert and efficient 'solution' to help cut costs should be a priority. ...

Rationalised and optimal
The current recession has seen massive destocking by retailers - it this the new norm or will the shelves fill up again come the upturn? ...

Planning for changing times
Growing need for flexibility, responsiveness and adaptable supply chains might just encourage even more outsourcing as we wait for the upturn. ...

Encouraging long tail IT
Despite whatever the latest figures from the Office of National Statistics - robustly "disputed" by the British Retail Consortium - would have us believe, sales in the high street are rather less than buoyant. The ONS's 3.8 per cent year-on-year increase...

Sharing the crystal ball
Along with the current spate of profits warnings and "disappointing" results, we've all noticed how retail clearance sales seem to start earlier and earlier each year. Long ago and far away they were in mid-January and July, now mid-December and early...

Getting along
Talking to a range of companies recently about how collaboration in the supply chain has changed in the past few years provided some food for thought. ...

Europe on the edge
Predictably, some familiar themes kept recurring at the Extended Supply Chain 2008 conference, held in London last month. ...

Rethinking the unthinkable
Economic forecasters agreed there are tough times ahead, so a little imagination and future planning may not come amiss. ...

Reality check
Technology has transformed the way we shop, manage the supply chain and communicate – or are things not quite so efficient as they seem? ...

The joined-up challenge
Pundits and politicians talk about the need for joined-up thinking, and ERP vendors and systems integrators are equally enthisiastic. But just how joined-up are our supply chains in reality? ...

The last mile
Retailers are rightly concerned about that last mile in the home delivery process, and how their goods arrive on our doorsteps. ...

A different track
Watching the transcontinental trucks thunder down the motorway focusses the mind on all that burning diesel. Can't we use trains more? ...

Greening the supply chain
Building a greener supply chain is not easy with conflicting views on carbon offsetting, food miles and biofuels. Technology can help - but so can a radical review of accepted practices. ...

Dictated by data
A few years ago, lumbering data warehouses with nightly number crunching were the rarefied preserve of computer science graduates. Today it’s rather different – data is the vital business driver. ...

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